FAQ

  • Q

    What is the primary business of ALTO Aviation?

  • A

    ALTO Aviation is the premier supplier of high-end cabin audio systems for business aviation. It designs, manufactures and distributes the most complete line of loudspeakers, amplifiers, subwoofers, surround systems, passenger audio controls and page/chime speakers, including stand-alone systems that do not require IFE or CMS support.


  • Q

    When and how did ALTO Aviation enter the business aviation industry?

    A

    In 1992, Don Hamilton & Steve Scarlata, principals of ALTO Aviation, designed the Bose Cabin Entertainment System at the request of Gulfstream Aerospace. This was the first branded high-end audio system custom designed specifically for an aircraft cabin. In 1997, ALTO took responsibility for all existing Bose aviation cabin audio products including all manufacturing and testing of assemblies, shipping, customer interface, and technical support. In 2000, Bose endorsed ALTO Aviation as the preferred audio system supplier to the business aviation industry. Today, ALTO Aviation continues its leadership with a strong commitment to R&D and each one of our partners and clients.


    Q

    Which aircraft offers ALTO audio systems as standard equipment?

    A

    ALTO sound systems are standard equipment on most major OEM. Clients enjoy the ALTO Sound™ in Gulfstream G650, G450/550 Elite Series, G280, Falcon F7X, F900, F2000, Embraer Lineage, Legacy 650, 600, 500, 450, Cessna Citation X, Sovereign and Sikorsky S-92


    Q

    Do you install retrofit/aftermarket audio systems?

    A

    Yes, ALTO is the preferred choice for after-market and retrofit installations for all business aircraft small to large.


    Q

    How many business aircraft fly these days with an ALTO audio system installed?

    A

    More than 2,000 audio systems are currently flying the skies, enjoying the most outstanding listening experince.


    Q

    Are your systems DO-160 tested?

    A

    Yes, all our audio systems are D0-160 tested.


    Q

    Do ALTO sound systems hold TSO Certification?

    A

    Yes, all our audio systems hold TSO Certification.


    Q

    How many audio systems does ALTO Aviation offer?

    A

    At the present time, we have the most sophisticated and extensive line of audio systems in the industry. We offer ALTO Elite™, ALTO Direct Replacement™, ALTO ACAPELLA™, ALTO Headphone Systems™, ALTO nVELOP™ Surroun and ALTO Certified™. Each system has been designed to provide the most outstanding sonic performance based on the specific demands of each customer.


    Q

    How does ALTO achieve the optimal listening experience for all cabin passengers at 40,000 ft.?

    A

    ALTO’s proprietary Acoustic Mapping™, nVELOP™ digital surround sound and custom onsite tuning provide each aircraft with the highest level of sound performance at 40,000 feet.


    Q

    Do you custom design your audio systems?

    A

    Yes. Every ALTO audio system is custom designed and acoustically contoured specifically for each cabin installation to achieve a powerful audio experience that rivals the best home and theater systems.



  • Q

    What is ALTO Sound™?

    A

    The ALTO Sound™ is the outstanding, crystal-clear powerful sonic performance achieved through the most advanced digital technology.


    Q

    How does ALTO achieve the most optimal audio performance?

  • A

    Every ALTO audio system is custom designed and acoustically contoured specifically for each cabin installation. ALTO amplifiers and loudspeakers are expertly engineered to provide the highest level of sound performance at 40,000 feet, using the latest in acoustic digital technology. As a result, every passenger in the cabin is transported into a powerful audio experience that rivals the best home and theater systems.


    Q

    What is your customer service policy?

    A

    Our dedicated teams of acoustic engineers and customer service professionals are passionate and fully committed to providing each cabin with outstanding sound quality and excellent service 24/7.


    Q

    Who should I contact to discuss my cabin audio needs?

    A

    ALTO Aviation Sales & Customer Support departments will be glad to assist you. You can email us at info@altoaviation.com or give us a call to any of the numbers listed below and an ALTO representative will contact you shortly to assist you.


    Q

    Who do I contact for technical support?

    A

    Please email us at tech@altoaviation.com or call us at any of the numbers listed below and our Technical Support Department will contact you shortly.


    Q

    What can I do if I have trouble logging in?

    A

    Please contact us at service@altoaviation.com or call us at any of the numbers listed below and an ALTO representative will contact you shortly to assist you.


    Q

    Where is ALTO Aviation located?

    A

    ALTO Aviation headquarters and corporate offices are located in Sterling, Massachusetts. ALTO Engineering, R&D lab, training, product support, product field-testing and Marketing & Communications are located in Jupiter, Florida. Serving the West Coast, we have engineering support and sales representation in Little Rock, Arkansas and engineering and software development in Seattle, Washington. ALTO Aviation offers engineering support and onsite tuning in Europe with representation in Stuttgart, Germany.


    Q

    Where are your systems manufactured?

    A

    All our systems are proudly engineered and manufactured in the US, and distributed worldwide.


    Q

    How do you plan to continue your leadership in the business aviation industry?

    A

    We are committed to continue our leadership by strengthening the partnerships with our clients, developing new technologies, investing in research & product development, and investing in co-op opportunities to train outstanding college students who seek a career in audio engineering.


    Q

    How do I apply for a position at ALTO Aviation?

    A

    Please visit our Careers section in this website to find out the current available positions. You can apply online or email us at careers@altoaviation.com.


    Q

    What is the key to ALTO’s success and unquestionable reputation in the business aviation industry?

    A

    ALTO Aviation is fully committed to providing each cabin with the best sound. Employees at ALTO are passionate about state-of-the-art sound and our company is enthusiastically dedicated to providing each client with outstanding personalized customer service and 24/7 support.


 

Contact Us

Corporate address

ALTO Aviation

86 Leominster Road, P.O. Box 399
Sterling, MA 01564



ALTO Fabrication

86 Leominster Road, P.O. Box 399
Sterling, MA 01564

Give us a call or send us a fax:

Toll Free: 800 814.0123

Phone: 978 466.5992

FAX: 978 466.5996